Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our services, participate in surveys, or contact us for support. This includes your name, email address, phone number, company information, and payment details for subscription services.

We automatically collect certain information about your device and usage patterns when you access our website, including IP address, browser type, operating system, referring URLs, pages viewed, and time spent on our site through cookies and similar technologies.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including delivering personalized content, processing subscription payments, and sending you relevant updates about Malaysia's AI and digital transformation landscape.

Your information helps us analyze market trends, conduct research, and develop new features that better serve our community of investors, entrepreneurs, and technology leaders in Southeast Asia.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

We may disclose your information when required by law, to protect our rights and property, or to ensure the safety of our users and the public.

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, regular security assessments, and restricted access to personal information.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences, though disabling certain cookies may limit some functionality.

Our website uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted) to provide personalized content and remember your preferences.

Email Communications and Marketing

If you subscribe to our newsletters or briefings, we will send you regular updates about AI developments, market analysis, and industry insights relevant to Malaysia and Southeast Asia. You can unsubscribe from these communications at any time using the links provided in our emails.

We may also send you transactional emails related to your account, subscription, or services, which are necessary for the operation of our platform.

Third-Party Services and Links

Our website may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.

We may integrate with third-party analytics and payment processing services to improve our offerings, and these services may collect information according to their own privacy policies.

Data Retention and Deletion

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you cancel your subscription or delete your account, we will delete or anonymize your personal information within a reasonable timeframe.

Some information may be retained for longer periods as required by law or for legitimate business purposes, such as fraud prevention and security.

International Data Transfers

As a Malaysia-based publication serving the Southeast Asian market, your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

When transferring data internationally, we use standard contractual clauses and other legal mechanisms to ensure your information receives adequate protection.

Your Rights and Choices

You have the right to access, update, correct, or delete your personal information. You can manage your account settings, subscription preferences, and communication choices through your user dashboard or by contacting us directly.

Depending on your location, you may have additional rights under applicable data protection laws, including the right to data portability, restriction of processing, and objection to certain uses of your information.

Children's Privacy Protection

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.

Parents and guardians who believe their child has provided us with personal information should contact us immediately so we can address the situation appropriately.

Business Transfers and Changes

In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

Any successor entity will be bound by the terms of this privacy policy unless you consent to a modified policy.

Compliance and Legal Framework

We comply with applicable privacy laws in Malaysia and other jurisdictions where we operate, including the Personal Data Protection Act 2010 (PDPA) and relevant international standards for data protection and privacy.

Our privacy practices are regularly reviewed and updated to ensure ongoing compliance with evolving legal requirements and industry best practices.

Contact Information for Privacy Matters

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at editorial@kerisai.journal or (+60 14 705 9268). We are committed to addressing your privacy concerns promptly and transparently.

For formal complaints or disputes that cannot be resolved directly, you may contact the relevant data protection authority in your jurisdiction.

Policy Updates and Notifications

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes through email or prominent notices on our website.

Your continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your information.