Acceptance of Terms and Service Agreement

By accessing and using Keris AI Journal's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and Keris AI Journal regarding your use of our platform, content, and services.

If you do not agree with any part of these terms, you must discontinue use of our services immediately. Your continued use of our platform constitutes ongoing acceptance of these terms and any future modifications.

Service Description and Scope

Keris AI Journal provides news, analysis, and insights focused on artificial intelligence and digital transformation in Malaysia and Southeast Asia. Our services include market research, startup coverage, founder interviews, policy analysis, subscription-based reports, and executive networking opportunities.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice, though we will make reasonable efforts to notify subscribers of significant changes that may affect their access to paid content.

User Accounts and Registration

To access certain features and premium content, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your account information.

Subscription Services and Payment Terms

Our premium services are offered through various subscription tiers, including weekly briefings, quarterly sector reports, and executive roundtable access. Subscription fees are charged in advance and are non-refundable except as required by applicable law or as specifically stated in our refund policy.

You authorize us to charge your designated payment method for all applicable fees. If payment fails, we may suspend or terminate your access to premium services until payment is resolved.

Intellectual Property Rights and Content Ownership

All content on our platform, including articles, reports, analysis, graphics, logos, and software, is owned by Keris AI Journal or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Subscribers are granted a limited, non-exclusive, non-transferable license to access and use our content for personal and internal business purposes only. Commercial redistribution or resale of our content is strictly prohibited.

User-Generated Content and Community Guidelines

If you submit comments, feedback, or other content to our platform, you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and distribute such content in connection with our services. You represent that you own or have the necessary rights to any content you submit.

You agree not to post content that is defamatory, offensive, infringing, or otherwise inappropriate. We reserve the right to remove any user-generated content that violates these terms or our community standards.

Prohibited Uses and Conduct

You may not use our services for any unlawful purpose or in any way that could damage, disable, or impair our platform. Prohibited activities include but are not limited to: attempting to gain unauthorized access to our systems, interfering with other users' access, or using automated tools to scrape our content.

You may not share your subscription access with others, create multiple accounts to circumvent usage limits, or engage in any activity that violates applicable laws or regulations.

Privacy and Data Protection

Your privacy is important to us, and our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

We implement reasonable security measures to protect your personal information, but you acknowledge that no method of transmission or storage is completely secure.

Disclaimers and Limitation of Warranties

Our services and content are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure. While we strive for accuracy in our reporting and analysis, we make no guarantees about the completeness or reliability of our content.

You acknowledge that investment and business decisions based on our content are made at your own risk, and we are not responsible for any financial losses or business decisions made in reliance on our analysis or recommendations.

Limitation of Liability and Indemnification

To the maximum extent permitted by law, Keris AI Journal shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, including but not limited to loss of profits, data, or business opportunities.

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.

Termination and Account Suspension

We may terminate or suspend your account and access to our services at any time, with or without cause or notice, including for violation of these terms. Upon termination, your right to use our services will cease immediately, though certain provisions of these terms will survive termination.

You may terminate your account at any time by contacting us or using the account closure features in your user dashboard. Termination does not relieve you of any obligations incurred prior to termination.

Governing Law and Dispute Resolution

These terms are governed by the laws of Malaysia, without regard to conflict of law principles. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of Kuala Lumpur, Malaysia.

Before pursuing formal legal action, we encourage you to contact us directly to resolve any disputes. We are committed to working with users to address concerns in a fair and timely manner.

Force Majeure and Service Interruptions

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

In the event of extended service interruptions due to force majeure events, we will make reasonable efforts to restore services and may provide appropriate credits or extensions to affected subscribers.

Modifications to Terms and Service Changes

We reserve the right to modify these terms at any time by posting updated terms on our website. Material changes will be communicated to users through email or prominent website notices. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

If you do not agree to modified terms, you must discontinue use of our services and may be entitled to a prorated refund of any prepaid subscription fees, subject to our refund policy.

Contact Information and Legal Notices

For questions about these terms or to report violations, please contact us at editorial@kerisai.journal or (+60 14 705 9268). All legal notices and formal communications should be sent to our registered address: 14, Jalan Setiabakti 9, Bukit Damansara, 50490 Kuala Lumpur, Malaysia.

We will respond to legitimate inquiries and concerns in a timely manner and work to resolve any issues in accordance with applicable laws and regulations.